Expert HR Solutions fundamentally believe in Human-Centred Leadership since studies show the significant impact emotions have on how people perform tasks, how engaged and creative they are, how committed they are to their organisations and how they make decisions. The critical part is how they feel at work, positive emotions are consistently associated with better performance, quality and customer service. Negative emotions lead to poor performance and high staff turnover.
Expert HR Solutions are one of very few organisations accredited to make use of the Emotional Culture Deck. This is a powerful tool that allows individuals to describe how they want to feel in the workplace for it to be a ‘Great Place to Work.’ That can then be taken further so that the team define it collectively and finally your leaders and managers can use the tool to define how they can ensure both their behaviours and their reactions positively enhance the feelings.
For more details about the training and development assistance available please contact us on 01202 611033.