Web site Privacy notice

Expert HR Solutions Limited (hereafter the Company) is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently. This privacy notice sets out, in line with GDPR, the types of data that we hold on you as someone contacting the Company. It also sets out how we use that information, how long we keep it for and other relevant information about your data.

Data controller details
The Company is a data controller, meaning that it determines the processes to be used when using your personal data. Our contact details are as follows: Chris Wilkinson 01202 611033 or you can email us here.

Data protection principles
In relation to your personal data, we will:

  • process it fairly, lawfully and in a clear, transparent way
  • collect your data only for reasons that we find proper for the course of your engagement in ways that have been explained to you
  • only use it in the way that we have told you about
  • ensure it is correct and up to date
  • keep your data for only as long as we need it
  • process it in a way that ensures it will not be used for anything that you are not aware of or have consented to (as appropriate), lost or destroyed.

Types of data we process
We hold many types of data about you, including:

  • your name
  • your email address
  • you phone number
  • the content of the message you have sent to us.

Why we process your data
The law on data protection allows us to process your data for certain reasons only:

  • in order to perform the contract that we are party to
  • in order for us to carry out our legitimate interests
  • where we have obtained your consent
  • to protect your interests
  • where something is done in the public interest and
  • in order to carry out legally required duties.

All of the processing carried out by us falls into one of the permitted reasons. Generally, we will rely on the first three reasons set out above to process your data. For example, we need to collect your personal data in order to:

  • carry out the contract that we have entered into with you and
  • because by completing the form you have given your consent.

We also collect data so that we can carry out activities which are in the legitimate interests of the Company. We have set these out below:

  • to process the data to address the content of your message.

Special categories of data
We do not process any data that is classified as special category.

Criminal conviction data
We do not process any data about criminal convictions.

If you do not provide your data to us
One of the reasons for processing your data is to allow us to carry out our duties in line with your contract with us. If you do not provide us with the data needed to do this, we will unable to perform those duties e.g. providing you with the documents requested. We may also be prevented from confirming, or continuing with, your engagement with us.

Sharing your data
Your data will not be shared outside of the Company.

Protecting your data
We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such. The data is stored electronically, it is encrypted and protected by two different passwords.

How long we keep your data for
In line with data protection principles, we only keep your data for as long as we need it, which will be at least for the duration of your engagement with us though in some cases we will keep your data for a period after your engagement has ended. Retention periods can vary depending on why we need your data, as set out below:

All data gathered for retained clients is retained for the duration of employment + one year, or the duration of the contract + one year
All data gathered for non-retained clients is retained for the duration of employment + one year, or the duration of the contract + one year

Automated decision making
No decision will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement) which has a significant impact on you.

Your rights in relation to your data
The law on data protection gives you certain rights in relation to the data we hold on you. These are:

  • the right to be informed. This means that we must tell you how we use your data, and this is the purpose of this privacy notice;
  • the right of access. You have the right to access the data that we hold on you. To do so, you should make a subject access request;
  • the right for any inaccuracies to be corrected. If any data that we hold about you is incomplete or inaccurate, you are able to require us to correct it;
  • the right to have information deleted. If you would like us to stop processing your data, you have the right to ask us to delete it from our systems where you believe there is no reason for us to continue processing it;
  • the right to restrict the processing of the data. For example, if you believe the data we hold is incorrect, we will stop processing the data (whilst still holding it) until we have ensured that the data is correct;
  • the right to portability. You may transfer the data that we hold on you for your own purposes;
  • the right to object to the inclusion of any information. You have the right to object to the way we use your data where we are using it for our legitimate interests;
  • the right to regulate any automated decision-making and profiling of personal data. You have a right not to be subject to automated decision making in way that adversely affects your legal rights.
  • Where you have provided consent to our use of your data, you also have the unrestricted right to withdraw that consent at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us consent to use. There will be no consequences for withdrawing your consent. However, in some cases, we may continue to use the data where so permitted by having a legitimate reason for doing so.

If you wish to exercise any of the rights explained above, please contact Chris Wilkinson on 01202 611033.

Making a complaint
The supervisory authority in the UK for data protection matters is the Information Commissioner (ICO). If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the ICO.

Data Protection Officer
The Company’s Data Protection Officer is Chris Wilkinson. He can be contacted on 01202 611033.